Harmony Client
Management System
An internal system used by authorised staff to record, manage and follow up on all client enquiries accurately and professionally.
Staff Login Internal staff access only
What this system does
This system allows Harmony Memorial staff to securely capture, view and manage all client enquiries in one place. Each enquiry is recorded to ensure accountability, proper follow-up and consistent service delivery.
It supports daily operations and helps staff work clearly and efficiently during time-sensitive situations.
How staff use the system
- 01Staff sign in using authorised login details.
- 02All current client enquiries are viewed on one dashboard.
- 03New enquiries are added when clients contact the organisation.
- 04Client status is updated as follow-ups are completed.